Hi there! My name is Ivan Versluis. I am a Dutch IT Professional working for Almatis as Global IT Engineering Manager. My Openfiler iSCSI SAN failed and all virtual machines on my Virtual Center Server needed to be reboot. After reboot the “VMWare VirtualCenter Server” service failed to start showing the following error message:
Event Type: Error
Event Source: VMware VirtualCenter Server
Event Category: None
Event ID: 1000
Date: 7/14/2009
Time: 10:00:42 AM
User: N/A
Computer: VC
Description:
The description for Event ID ( 1000 ) in Source ( VMware VirtualCenter Server ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Failed to intialize VMware VirtualCenter. Shutting down….
I opened Windows Explorer, browsed to to C:\Documents and Settings\All Users\Application Data\VMware\VMware VirtualCenter\Logs and opened latest vpxd-XX.log log file. I found the following error in mine:
[2009-07-14 10:00:42.480 'App' 3976 info] [VpxLRO] 600-second task lifetime
[2009-07-14 10:00:42.480 'App' 3976 error] [VpxdCertificate] Failed: cannot open certificate file: C:\Documents and Settings\All Users\Application Data\VMware\VMware VirtualCenter\ssl\rui.crt
[2009-07-14 10:00:42.480 'App' 3976 error] Failed to intialize VMware VirtualCenter. Shutting down…
[2009-07-14 10:00:42.480 'App' 3976 info] Forcing shutdown of VMware VirtualCenter now
I opened C:\Documents and Settings\All Users\Application Data\VMware\VMware VirtualCenter\ssl folder but it was empty; I searched for rui.crt in C:\ and found two other directories with similar certificate in:
- C:\Program Files\VMware\Infrastructure\Converter Enterprise\ssl
- C:\Program Files\VMware\Infrastructure\Update Manager\SSL
I copied C:\Program Files\VMware\Infrastructure\Converter Enterprise\ssl to C:\Documents and Settings\All Users\Application Data\VMware\VMware VirtualCenter\ssl\ and started “VMware VirtualCenter Server” service again. Now the service was successfully started. Login with VMWare Virtual Infrastructure client and connect your ESX hosts again.
References
Jorge
Thank you very much Ivan!!!!
Pete Long
Can also happen if the DB gets over 4GB, Here’s some more information that might be helpful,
vSphere – Virtual Center Server Service Stops
Pete
PeteNetLive
Ivan Versluis
Thanks Pete. I approved your comment due to inserted hyperlink.
Very useful KB and it applies to my post too. If your DB becomes 4 GB large and you need to keep the database then moving it is also a good reason.