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Windows XP: Administrator account login failure

Originally published Last updated

By Ivan Versluis

Today, a remote installation test of Symantec Antivirus 10.2 server failed at the Administrator login on a Windows XP workgroup client. It is a problem I keep encountering because I forget to change the simple file sharing setting.

Most of my enterprise clients are in a domain, but some use workgroups. Production and process-control networks commonly have a workgroup setup.

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At first, I thought the password was wrong. I tried again, then used computer\administrator, but still could not log in to the remote machine.

Logon failure: unknown name or bad password.

I returned to the Windows XP VM and opened Windows Explorer / Tools / Folder Options / View. I cleared “Use simple file sharing (recommended)”.

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I tried connecting to the ADMIN$ share again, and this time it worked.

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